At Tellurian, we firmly believe that every person struggling with mental health and substance use disorder has the ability to recover. Our clients receive psychological and medical care, based on their individual diagnosis, from our dually- certified, experienced, treatment team.
By offering compassion and understanding, combined with evidence-based treatment modalities, our staff is focused on meeting the individual needs of each client.
Frequently asked questions
What type of treatment is right for me?
Every person’s journey is unique which is why we meet each of our clients where they are. This means that our medical treatment plans are not ‘one size fits all’, but are tailored to each individual client so they are able to achieve greater success.
The process of treatment begins with a phone call by you, an affected family member or loved one, requesting an assessment. Tellurian does not automatically assume a diagnosis of alcoholism, addiction or other problems, without first conducting a free, confidential assessment and evaluation by one of the center’s highly trained and certified staff.
When you call, you will speak with an admissions counselor who will guide you through a brief, confidential telephone assessment, followed by an appointment with a counselor. Once the free and confidential screening is completed, and if treatment is recommended, the counselor will determine the most appropriate level of care based on the individual needs of the patient.
How do I know if a loved one needs treatment?
If your loved one is not acting like themselves and you see signs like the ones listed below, please call our Patient Services department at (608) 222-7311 or email PatientServices@Tellurian.org.
The process of treatment begins with a phone call by you, an affected family member or loved one,
requesting an assessment. Tellurian does not automatically assume a diagnosis of alcoholism, addiction or other problems, without first conducting an assessment and evaluation by one of the center’s highly trained and certified staff.
Signs of addiction may include*:
Sudden weight loss or gain
Change in sleep patterns- sometimes sleeping to much and other times not at all
Abnormal periods of extreme energy or chattiness
Chronic upper respiratory issues (e.g., nosebleeds or sinusitis) which are signs of drugs being snorted
Utilizing incense, dryer sheets or perfume to hide smoke or smells related to drugs
Increased need for money
Evidence of drug paraphernalia such as pipes, rolling papers, etc.
Always carrying eye drops which can be used to mask bloodshot eyes
Worsening dental problems which can be a sign of methamphetamine use
Prescription drugs missing from family or friends
*Provided by the U.S. Library of Medicine.
What insurance will Tellurian accept?
Tellurian accepts most local and national health insurance plans. Our Patient Services team is trained to work with insurance providers. They are experts at making a sometimes challenging system less stressful, and will help you navigate the benefits you may have available for treatment. They will guide you every step of the way. In order to do this, our team will need your full name and some basic information usually found on your insurance card.
How do I get into treatment?
Call Tellurian at 608-222-7311 for a free and confidential screening that will determine what type of treatment, if any, is most appropriate. From there, the Tellurian team will work with you to provide insurance and admissions information, and details related to your treatment plan.
How long does it take to get into a treatment program at Tellurian?
We work very hard to get patients in to the appropriate treatment programs quickly. At times, there are short wait periods that are unavoidable. But, our staff will do everything possible to make
accommodations quickly, or help provide alternatives when necessary.
How much does treatment cost?
Tellurian offers many different treatment programs so that we can address the individual needs of every client. Once you have completed our free, confidential screening process, and a treatment plan has been established for you, an admissions counselor will walk you through costs, insurance coverages, and payment options.
How long will I be there?
Your length of stay depends on which programs you are enrolled in, and the progress you have while there. Our Residential Treatment is the most intensive form of care, and provides a safe, secure, and structured living environment on our Main Campus for up to 90 days. Treatment includes individual and group therapy, spiritual care groups, holistic healing and specialized counseling for problems such as anger management, domestic violence, and mental health issues.
Tellurian specializes in substance use disorders with an emphasis on co-occurring mental health disorders. Many patients struggling with substance use disorders have accompanying mental health or behavioral health issues, such as depression, anxiety disorders, or post-traumatic stress disorders. To support these clients and most effectively address their disease, mental health counseling is integrated into the treatment regimen. The Tellurian Medical Director, a specialist in addiction medicine and member of the American Society of Addiction Medicine (ASAM), provides medical oversight, including health screens and diagnosis of underlying health issues. Psychiatric care is provided as appropriate or recommended, assuring that any co-occurring mental health issues are identified and treated along with the addiction.
What should I bring to treatment?
Once you complete our free and confidential screening process, your care team will provide a complete list of what you will need to bring to treatment. They will be able to answer any specific questions at that time based on the program that you will be attending.
What is the visitor policy?
Due to COVID-19, Tellurian is not able to allow visitors at our facilities at this time. While we understand that relationships with family and friends are important and necessary to the recovery process, the health and safety of our patients and staff is our first priority.
Under normal circumstances, and once our clients have celebrated certain recovery milestones, visitors are welcome during structured visiting hours in designated areas. Our intake Coordinator will discuss this policy more in depth before admission, making sure all of your questions are answered.
Is the Tellurian facility locked?
We understand that relationships with family and friends are important and necessary to the recovery process. Once our clients have celebrated certain recovery milestones, visitors are welcome during structured visiting hours in designated areas. Our Intake Coordinator will discuss this policy more in depth before admission, making sure all your questions are answered.
Each year we provide treatment, support, and shelter to more than 8,000 people struggling with addiction, substance abuse, and mental health disorders.
Tellurian offers a full continuum of care for individuals in need of substance use disorder treatment for their addiction. The Tellurian treatment team treats the whole person, recognizing that substance use and mental health disorders often co-occur and the treatment of both is essential for effective treatment. Substance use treatment at Tellurian is based on evidence-based practice and individualized treatment planning.
Tellurian offers individualized evidence-based practices to support all clients affected by mental illness. Tellurian understands that each client’s journey is unique. The treatment team works to ensure the treatment plan matches their goals to be successful in community living by increasing life satisfaction, independence and integration into the community.
We believe in a team approach at Tellurian. Each of our clients has a treatment team consisting of medical and clinical professionals, working together to provide exactly what each individual needs to succeed. Addiction and mental illness are often co-occurring medical conditions and may need to be treated medically and with counseling. It’s this combination of treatment that sets us apart from other treatment facilities.
“…this is what you did for me…This is a disease of the mind, body, and soul. You fixed the part that was broken for 10 years.”
“I tried to do this on my own….and when it quickly became apparent that wasn’t going to work, I called Tellurian. I love having my life back on track!”
““Thank you” will never seem like enough for what you all gave me. I now have my normal life back, and I will forever be grateful.”
“I hated the idea of asking for help, because I thought I could control my addiction. You helped me see that my addiction really had all the control. That was life-changing for me.”
“You still had patience with me when the rest of my world had run out.”
If you or someone you know is in need of detoxification, drug or alcohol rehabilitation or you simply need more information about Tellurian and the services we provide, please contact our Patient Services team at (608) 222-7311.